India

WhatsApp and AI voice for businesses in India

Run WhatsApp on the official API with a shared inbox, chatbots and campaigns, add an AI voice agent for calls, and pay in rupees for exactly what you send.

Get started Talk to us on WhatsApp

LLLusaka Learning CentreBusiness account

Hi, I want to know about the evening classes

18:02

Hello Chanda, thanks for writing to us. Which course are you interested in?

18:02

AccountingComputer skillsTalk to a person

Computer skills

18:03

The next batch starts on Monday 3 November, Monday to Thursday, 17:30 to 19:30.

18:03

Reserve a seat

Message

WhatsApp Business API in India

Connect your own +91 number through Meta's sign-up. Send order updates, reminders and offers as approved templates, answer as a team, and automate the questions you answer every day with a chatbot that can call your own systems.

Meta prices every WhatsApp message by its category (marketing, utility, authentication or service) and the country of the person receiving it. Marichi Talks shows you that price before you send, takes it from a pay-as-you-go wallet, and gives every number 1,000 free service messages a month.

MMwila BandaCan I change the delivery address?2m

PPriya NairThank you, received14m

JJoseph PhiriIs the 2 litre size in stock?31m

GGrace TemboSent a photo1h

Mwila BandaAssigned to youWindow: 21h left

Can I change the delivery address to Ndola?

10:21

Yes. Send the full address and we will update order 4471.

10:22

Reply as NatashaResolve

AI voice agents

An AI voice agent answers and places calls, looks up and updates your records during the call (an order, a booking, a payment due), and hands the caller to a person with a summary when it should.

AI agent on a call+260 97 *** 4410 · 02:14

"I paid yesterday but my account still shows a balance."

"I can see a payment of ZMW 450 on 22 October. It was matched to your account this morning, so your balance is now zero."

Customer recordEsther Mulenga

Account: AC-20931
Last payment: ZMW 450 · 22 Oct
Balance: ZMW 0

Note added to CRM

Rules your messages follow in India

Personal data is governed by the Digital Personal Data Protection Act, 2023. Commercial SMS and calls fall under TRAI's rules, including DLT registration for SMS. On WhatsApp, Meta's own rules apply: approved templates for business-initiated messages, opt-in first, and opt-outs honoured.