Marichi Talks
From the first enquiry to the next service, on one chat
Answer model enquiries, book test drives and services, tell owners when their vehicle is ready, and remind them when the next service is due, all on WhatsApp.
Enquiries that reach the right person
Put a click-to-chat link or QR code on your adverts, website and showroom floor. A chatbot asks whether the customer wants sales, service or parts, collects the model and location, and routes the chat to that team in the shared inbox.
Test drives and service bookings
A WhatsApp Flows form can collect the model, preferred date and time, and contact details in a couple of screens. The answers save to the contact, and your team confirms the slot.
Updates while the vehicle is in the workshop
Send an approved template when the vehicle is checked in, when extra work needs approval, and when it is ready for collection. Quick-reply buttons let the owner approve or ask a question without calling.
- Vehicle checked in, with the job card reference
- Additional work found, with Approve and Call me buttons
- Ready for collection, with workshop hours
Service due reminders
Keep the last service date and model as contact attributes and send a reminder campaign to owners whose service is due. An AI voice agent can also call owners to remind them and book a slot, handing over to your service advisor when needed.
Questions people ask
Can sales and service use the same WhatsApp number?
Yes. The chatbot routes each chat to the right team, and the shared inbox lets you assign and transfer chats between people.
Can we send brochures or vehicle photos?
Yes. Templates can carry an image, video or document header, and agents can send media inside an open conversation.
Can our dealer management system send the updates?
If it can call an API, yes. Your developer sends templates with an API key and receives replies through webhooks.
How do customers opt in?
By messaging you first through a link or QR code, ticking consent on a form, or agreeing at the service desk. Opt-in and opt-out are recorded on each contact.
Keep reading
WhatsApp forms
Collect structured answers inside WhatsApp with multi-screen forms built on WhatsApp Flows. Sign-ups, surveys and bookings, without sending people to a site.
Read more FeatureTemplates
Create WhatsApp templates with media headers, buttons and variables, submit them to Meta for approval, track each status and import or export them in bulk.
Read more FeatureTeam inbox
One shared inbox for every WhatsApp conversation. Assign, transfer and resolve chats, see the 24-hour reply window, and answer from the web or the Android app.
Read more ProductAI voice
An AI voice agent that answers calls and places them, looks up and updates your records mid-call, and hands the caller to a person with a summary.
Read moreStart with your own number today
Sign up and connect WhatsApp in one sitting. The free trial includes credit for your first campaigns; after it, you pay only for what you send.
7 days free ยท no card needed