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Industries

The same platform, shaped around the messages your industry sends

Every industry has its own reminders, questions and updates that customers wait for. Here is how businesses like yours can handle them on WhatsApp, SMS, email, RCS and AI voice.

Pick your industry

Industry

Education

Answer admission enquiries with a chatbot, send fee reminders and exam notices to parents, and let your office reply as a team on one WhatsApp number.

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Industry

Ecommerce

Send order confirmations and delivery updates on WhatsApp from your store's system, answer product questions with a chatbot and support buyers as a team.

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Industry

Finance and insurance

Send payment reminders, claim status updates and OTPs, answer policy questions with a chatbot, and keep every customer conversation in one shared inbox.

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Industry

Healthcare

Book and remind appointments on WhatsApp, tell patients when reports are ready, answer common questions with a chatbot and let front desk staff reply as a team.

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Industry

Automobile

Handle test drive bookings, service reminders, vehicle ready alerts and parts enquiries on WhatsApp, with sales and workshop teams sharing one inbox.

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Industry

Real estate

Qualify property enquiries with a chatbot, schedule site visits, share brochures and send payment schedule reminders to buyers, all on WhatsApp.

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Industry

Logistics

Send pickup and delivery updates from your own system, let customers track a shipment by chatbot, confirm addresses and handle delivery issues as a team.

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Industry

Retail

Grow an opted-in customer list with QR codes at the till, send offers to the right segment, answer store questions with a chatbot and reply as a team.

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Industry

Travel and hospitality

Send booking confirmations and check-in details, answer guest questions with a chatbot, take requests during the stay and reply to enquiries as a team.

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Industry

Events

Take event registrations with a WhatsApp form, send tickets and reminders, share on-the-day updates with attendees and answer questions as a team.

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Start from the messages you already send

Most businesses do not need a new way of talking to customers. They need the messages they already send by hand, the reminders, confirmations and answers to the same ten questions, to go out on time, from the right channel, without someone remembering to do it.

Each industry page below walks through those messages one by one and shows which part of Marichi Talks handles each of them.

Pick your industry

Each page lists realistic use cases, the channel that suits them and the feature behind them.

  • Education: admission enquiries, fee reminders, exam and timetable notices
  • Ecommerce: order and delivery updates, abandoned enquiries, returns
  • Finance and insurance: payment reminders, claim status, verification codes
  • Healthcare: appointment booking and reminders, reports ready, follow-ups
  • Automobile: test drive bookings, service reminders, vehicle ready alerts
  • Real estate: property enquiries, site visit scheduling, payment schedules
  • Logistics: pickup and delivery updates, proof of delivery, address checks
  • Retail: offers to opted-in customers, store questions, loyalty updates
  • Travel and hospitality: booking confirmations, check-in details, guest requests
  • Events: registrations, tickets, reminders and on-the-day updates

What every industry shares

Underneath the use cases, the building blocks are the same: approved WhatsApp templates for messages you start, a shared inbox for conversations, chatbots for the questions you answer every day, forms for collecting details, and one contact book with consent recorded on every contact.

Pay only for what you send

There are no plans sized for a particular industry. You top up a wallet with mobile money or a card, each message is priced by country and category, and you can see what every message cost.

Questions people ask

My industry is not listed. Can I still use Marichi Talks?

Yes. The features are the same for every business. Tell us what messages you send today at hello@marichisolutions.com and we will help you map them.

Which channel should I start with?

Usually WhatsApp, because customers already read it and it supports two-way conversations. SMS suits codes and alerts that must reach everyone, and email suits receipts and longer updates.

Do I need a developer to get started?

No. Templates, campaigns, chatbots and the inbox all work from the console. A developer API is there if you want your own systems to send messages.

Which countries do you work in?

Our customers are in Zambia, India and Tanzania, and the wallet works in ZMW, INR and TZS.

Start with your own number today

Sign up and connect WhatsApp in one sitting. The free trial includes credit for your first campaigns; after it, you pay only for what you send.

7 days free ยท no card needed