The same platform, shaped around the messages your industry sends
Every industry has its own reminders, questions and updates that customers wait for. Here is how businesses like yours can handle them on WhatsApp, SMS, email, RCS and AI voice.
Pick your industry
Education
Answer admission enquiries with a chatbot, send fee reminders and exam notices to parents, and let your office reply as a team on one WhatsApp number.
Read more IndustryEcommerce
Send order confirmations and delivery updates on WhatsApp from your store's system, answer product questions with a chatbot and support buyers as a team.
Read more IndustryFinance and insurance
Send payment reminders, claim status updates and OTPs, answer policy questions with a chatbot, and keep every customer conversation in one shared inbox.
Read more IndustryHealthcare
Book and remind appointments on WhatsApp, tell patients when reports are ready, answer common questions with a chatbot and let front desk staff reply as a team.
Read more IndustryAutomobile
Handle test drive bookings, service reminders, vehicle ready alerts and parts enquiries on WhatsApp, with sales and workshop teams sharing one inbox.
Read more IndustryReal estate
Qualify property enquiries with a chatbot, schedule site visits, share brochures and send payment schedule reminders to buyers, all on WhatsApp.
Read more IndustryLogistics
Send pickup and delivery updates from your own system, let customers track a shipment by chatbot, confirm addresses and handle delivery issues as a team.
Read more IndustryRetail
Grow an opted-in customer list with QR codes at the till, send offers to the right segment, answer store questions with a chatbot and reply as a team.
Read more IndustryTravel and hospitality
Send booking confirmations and check-in details, answer guest questions with a chatbot, take requests during the stay and reply to enquiries as a team.
Read more IndustryEvents
Take event registrations with a WhatsApp form, send tickets and reminders, share on-the-day updates with attendees and answer questions as a team.
Read moreStart from the messages you already send
Most businesses do not need a new way of talking to customers. They need the messages they already send by hand, the reminders, confirmations and answers to the same ten questions, to go out on time, from the right channel, without someone remembering to do it.
Each industry page below walks through those messages one by one and shows which part of Marichi Talks handles each of them.
Pick your industry
Each page lists realistic use cases, the channel that suits them and the feature behind them.
- Education: admission enquiries, fee reminders, exam and timetable notices
- Ecommerce: order and delivery updates, abandoned enquiries, returns
- Finance and insurance: payment reminders, claim status, verification codes
- Healthcare: appointment booking and reminders, reports ready, follow-ups
- Automobile: test drive bookings, service reminders, vehicle ready alerts
- Real estate: property enquiries, site visit scheduling, payment schedules
- Logistics: pickup and delivery updates, proof of delivery, address checks
- Retail: offers to opted-in customers, store questions, loyalty updates
- Travel and hospitality: booking confirmations, check-in details, guest requests
- Events: registrations, tickets, reminders and on-the-day updates
What every industry shares
Underneath the use cases, the building blocks are the same: approved WhatsApp templates for messages you start, a shared inbox for conversations, chatbots for the questions you answer every day, forms for collecting details, and one contact book with consent recorded on every contact.
Can I change the delivery address to Ndola?
10:21Yes. Send the full address and we will update order 4471.
10:22Pay only for what you send
There are no plans sized for a particular industry. You top up a wallet with mobile money or a card, each message is priced by country and category, and you can see what every message cost.
Questions people ask
My industry is not listed. Can I still use Marichi Talks?
Yes. The features are the same for every business. Tell us what messages you send today at hello@marichisolutions.com and we will help you map them.
Which channel should I start with?
Usually WhatsApp, because customers already read it and it supports two-way conversations. SMS suits codes and alerts that must reach everyone, and email suits receipts and longer updates.
Do I need a developer to get started?
No. Templates, campaigns, chatbots and the inbox all work from the console. A developer API is there if you want your own systems to send messages.
Which countries do you work in?
Our customers are in Zambia, India and Tanzania, and the wallet works in ZMW, INR and TZS.
Keep reading
WhatsApp API
Connect your own number to the official WhatsApp Business API, reply as a team, send approved templates and automate chats, all from one console.
Read more FeatureAll features
Every Marichi Talks feature in one place: shared inbox, chatbots, AI answers, templates, campaigns, contacts, analytics, API, mobile app and wallet.
Read more FeatureWhatsApp chatbot
Build WhatsApp chatbots on a visual canvas with buttons, lists, questions, conditions and API calls, then run the real flow in Test Flow before it goes live.
Read more FeatureTeam inbox
One shared inbox for every WhatsApp conversation. Assign, transfer and resolve chats, see the 24-hour reply window, and answer from the web or the Android app.
Read moreStart with your own number today
Sign up and connect WhatsApp in one sitting. The free trial includes credit for your first campaigns; after it, you pay only for what you send.
7 days free ยท no card needed