Answer every property enquiry while it is still warm
Qualify buyers and tenants with a chatbot, book site visits, send brochures and floor plans, and keep buyers informed about payments and handover on WhatsApp.
Qualify enquiries before a call
Enquiries come from listings, adverts and signboards at all hours. A chatbot can ask the basics, such as buy or rent, budget, area and number of bedrooms, save the answers to the contact, and send the qualified ones to an agent.
- Click-to-chat links on listings and QR codes on site boards
- Answers saved as attributes for follow-up campaigns
- Handover to an agent with the full conversation
Site visits booked in the chat
A WhatsApp Flows form collects the property, preferred date and number of visitors. Send a reminder template the day before with the address and a button to call the agent.
Brochures and launches to the right buyers
Send a new project launch as a Marketing template with an image or document header to contacts tagged with a matching budget or area. Each campaign shows who received and read it, and replies go straight to the sales team.
Keeping buyers informed after the sale
Send payment schedule reminders, construction updates and handover notices as Utility templates. Your CRM can trigger them through the developer API so they go out on the right date.
Questions people ask
Can each agent have their own chats on one company number?
Yes. Chats are assigned to agents in the shared inbox and can be transferred when someone is away.
Can we send property brochures as PDFs?
Yes. A template can use a document header, and agents can share documents inside an open conversation.
Can we message people who enquired on a listing site?
Only if they opted in to WhatsApp messages from you. The easiest way is to put your click-to-chat link on the listing so they message you first.
Can we follow up by email too?
Yes. Send from your own domain with templates and campaigns, using the same contact book.
Keep reading
WhatsApp chatbot
Build WhatsApp chatbots on a visual canvas with buttons, lists, questions, conditions and API calls, then run the real flow in Test Flow before it goes live.
Read more FeatureWhatsApp forms
Collect structured answers inside WhatsApp with multi-screen forms built on WhatsApp Flows. Sign-ups, surveys and bookings, without sending people to a site.
Read more ProductWhatsApp marketing
Send offers, launches and reminders on WhatsApp to customers who opted in. Approved templates, segments, scheduling and honest per-campaign results.
Read more FeatureContacts
Keep one contact book for WhatsApp, SMS and email. Import from CSV, add attributes and tags, record opt-in and opt-out, and build segments for campaigns.
Read moreStart with your own number today
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