Marichi Talks
UtilityFinance and insurance
Payment received template
Acknowledge a loan or premium payment with the amount, date and remaining balance.
Template text
Hello {{1}}, we have received your payment of {{2}} on {{3}} for account {{4}}. Your outstanding balance is now {{5}}. Thank you for paying on time.
| Variable | Example value |
|---|---|
{{1}} | Mutale |
{{2}} | ZMW 2,400.00 |
{{3}} | 21 October |
{{4}} | LN-30982 |
{{5}} | ZMW 9,600.00 |
Buttons
- View statement (website link)
YBYour businessBusiness account
Hello Mutale, we have received your payment of ZMW 2,400.00 on 21 October for account LN-30982. Your outstanding balance is now ZMW 9,600.00. Thank you for paying on time.
09:30View statement
Message
Tips for approval and replies
- Show the new balance so customers do not need to call to ask for it.
- Mask account numbers if they are sensitive, for example only the last four digits.
Use it in Marichi Talks
Open Templates in your WhatsApp app, paste the text, add the sample values above and submit. Meta reviews the template, usually within a day, and the status updates on the same screen. Once it is approved you can send it from a campaign, from a chatbot step or through the API.
More utility templates
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UtilityE-commerce
Order confirmation
Thank you for your order, Chanda. Order #40912 for ZMW 1,250.00 has been received and is being packed. We expect to deliver it by Friday 25 October. You can track it at any time using the button below.
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