Marichi Talks
UtilityE-commerce
Order confirmation template
Confirm an online order straight after checkout with the order number, total and delivery estimate.
Template text
Thank you for your order, {{1}}. Order {{2}} for {{3}} has been received and is being packed. We expect to deliver it by {{4}}. You can track it at any time using the button below.
| Variable | Example value |
|---|---|
{{1}} | Chanda |
{{2}} | #40912 |
{{3}} | ZMW 1,250.00 |
{{4}} | Friday 25 October |
Buttons
- Track order (website link)
YBYour businessBusiness account
Thank you for your order, Chanda. Order #40912 for ZMW 1,250.00 has been received and is being packed. We expect to deliver it by Friday 25 October. You can track it at any time using the button below.
09:30Track order
Message
Tips for approval and replies
- Send it within a minute of payment; a late confirmation makes customers call in.
- Keep the wording purely about the order, with no offers, so it stays in the Utility category.
Use it in Marichi Talks
Open Templates in your WhatsApp app, paste the text, add the sample values above and submit. Meta reviews the template, usually within a day, and the status updates on the same screen. Once it is approved you can send it from a campaign, from a chatbot step or through the API.
More utility templates
UtilityHealthcare
Appointment reminder
Hello Mwila, this is a reminder of your appointment with Dr Banda on Thursday 14 November at 10:30 am. Please arrive 10 minutes early and bring any previous reports. Reply below to confirm or to ask for a new time.
UtilityHealthcare
Lab report ready
Hello Priya, your blood test report from 18 October is ready. You can download it using the link below or collect a printed copy from reception. Your reference number is LAB-20481.
UtilityLogistics
Shipment dispatched
Hello Ravi, your parcel PKG-77310 has been dispatched and is on its way with our Lusaka delivery team. Expected delivery is tomorrow before 6 pm. Use the link below to follow it, or reply here if the delivery address needs to change.
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